How to restore an expired FTP user using STORM
First you need to log into STORM.
Once logged into STORM, you will be taken to the STORM dashboard.
You will need to have set up your website in STORM before you can set up and manage your FTP users. Please see our Setting up a website guide with details on how to do this.
From the STORM dashboard, click on Websites.
Click the cog icon next to your website to manage your website.
Click on FTP.
Under Expired FTP Users, click on the restore icon next to the user you would like to restore.