Knowledge Base
Raise a Ticket
Server Status
0203 005 9180
How can we help you today?
Enter your search term here...
Search
Knowledge base
Getting Started
14
Understanding Users
Managing users
Setting up a website
Accessing your FTP details
Adding an additional FTP user
See all 14 articles
Security
13
Enabling two factor authentication
Viewing recent changes on your server
Open Base Directory Restriction (open_basedir)
Adding your IP to the servers Allowed IP List
Enabling remote MySQL Access
See all 13 articles
Managing your website
19
Changing your PHP configuration
Resetting file permissions
Password protecting your website
Setting up scheduled tasks
Setting up a redirect
See all 19 articles
Managing your server
13
Rebooting your server
Restarting services
What web server does STORM use?
Accessing logs in STORM
Connecting with SSH
See all 13 articles
Other
6
Adding a STORM server to Deploy HQ
Using Transmit (MAC) to FTP
Using Dreamweaver to FTP
Sending email through STORM
How do I restore the original visitor IP when using Cloudflare?
See all 6 articles
Deployment
2
Deploying with GitHub
Missing team/organisation using GitHub
WordPress
14
Installing WordPress
Getting started with WordPress
Tips for speeding up your WordPress site
WordPress Preview URL
Changing your WordPress Domain Name
See all 14 articles
Magento 2
4
Getting started with Magento 2
Magento 2 Multi-site setup for different Domains
Installing Magento 2
Using Varnish cache
Backups
4
Getting started with Backups
How to backup your site
How to restore your site
Backups Troubleshooting Tips
Cloudflare
5
Creating or linking your Cloudflare account
Configure Cloudflare for your website with Nameservers
Configure Cloudflare for your website with a CNAME
Enable Cloudflare and Clear the Cache
Enable Wordpress caching on Cloudflare
General Tips
10
NOC - Emergency Out of Hours Service
Password Protect With .htaccess
SSL Warning from Google/Webtools
Editing Local Hosts File On PC
Pointing a domain to your server
See all 10 articles
Domains
8
Using Nimbus to manage your DNS
Editing DNS Records on our Nameservers
Nimbus Web Forwarding
Renewing a Domain
Transferring a Domain to Nimbus
See all 8 articles
cPanel
16
Add an FTP User
Changing a site's IP address
Changing email attachment size limit
Changing your PHP settings (EasyApache 3)
Create a mailbox, alias and forward
See all 16 articles
Plesk
20
Add an FTP User
Changing email attachment size limit
Changing Your PHP Settings
Create and manage a database
Generating a CSR & Installing an SSL
See all 20 articles
Windows
2
Access server via Remote Desktop
Adding a new Website to Windows
Email
12
General Email Settings
Setting up Outlook 2010
Setting up Outlook 2013
Setting up Mac Mail
Setting up Mac Mail - Yosemite and El Capitan
See all 12 articles
Account Administration
9
Setting up a Direct Debit Mandate
Paying an Invoice by Credit Card
Download an Account Statement
Cancelling your Nimbus services
Changing your billing cycle
See all 9 articles
Help Desk Software
by Freshdesk