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Knowledge base
General Tips
3
How to get Support
NOC - Emergency Out of Hours Service
Nimbus Referral Scheme
DNS
8
Pointing a Domain to your Server
Setting up a Domain to use our Nameservers
Managing DNS within the Hosting Platform
Managing DNS in the Client Area
Sharing Management of DNS
See all 8 articles
Domains
7
Transferring a Domain to Nimbus
Changing the Name Servers for your Domain
Renewing a Domain
Domain Auto Renewal
Domain Web Forwarding via DNS
See all 7 articles
About our Hosting platform
5
Background
Technologies Used for our Hosting platform
What Web Server do we use?
Know Your Limits
Beta
Getting Started
9
Understanding Users
Managing Users
Changing your Password
Enabling two factor Authentication
Setting up a User with Website Level Access
See all 9 articles
FTP
8
Accessing your FTP details
Adding an additional FTP user
Restoring an Expired FTP User
Using Filezilla to FTP
Using Transmit (MAC) to FTP
See all 8 articles
SSH
3
Accessing your SSH details
How to Connect Via SSH
Using SSH Keys Within our Hosting Platform
Managing your website
28
Setting up a Website
Resetting File Permissions
Password Protecting your Website
Client Preview URL
Restoring Original Visitor IP's when Using Cloudflare
See all 28 articles
Backups
7
Getting Started with Backups
How to Backup Your Site
How to Restore Your Site
Restoring a Deleted Website
Downloading a Backup of Your Website
See all 7 articles
Deployment
3
Adding a Nimbus Hosting Server to Deploy HQ
Deploying with GitHub
Missing team/organisation using GitHub
Magento 2
6
Getting started with Magento 2
Installing Magento 2
Magento 2 Multi-site setup for different Domains
Using Varnish cache
Troubleshooting Varnish 503 errors
See all 6 articles
PHP
3
Changing your PHP Configuration
Scheduled tasks (CRON) commands running with wrong PHP version
PHP directives - max_execution_time
SSL Certificates
9
Generating a CSR
Adding Let's Encrypt
Let's Encrypt
Why is Let's Encrypt not Available?
Installing an SSL certificate
See all 9 articles
WordPress
18
Installing WordPress
Getting Started with WordPress
Tips for speeding up your WordPress site
Changing your WordPress Domain Name
Hacked WordPress Site
See all 18 articles
Managing your server
13
Restarting Services
Rebooting your Server
Website Tags
Notifications
Power Boost
See all 13 articles
Security
12
Adding your IP to the servers Allowed IP List
PCI Compliance
Viewing Recent Changes on your Server
Open Base Directory Restriction (open_basedir)
Enabling Remote MySQL Access
See all 12 articles
Other
5
Sending email through the Nimbus Hosting platform
How to Set Up Slack Notifications
Editing your Hosts file on PC
Editing your Hosts file on MAC
Sustainable Hosting
Troubleshooting
7
Holding Page Being Displayed
Error Establishing Database Connection
Internal Server Error 500
Troubleshooting Website Errors
Critical Error on WordPress Site
See all 7 articles
Account Administration
10
Setting up a Direct Debit Mandate
Paying an Invoice by Credit Card
Download an Account Statement
Cancelling your Nimbus Services
Changing your Billing Cycle
See all 10 articles
Video Tutorials
9
Let's Encrypt video
Website Logs video
Inviting Users video
Updating PHP versions video
Client Preview URL video
See all 9 articles
Help Desk Software
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