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How to: Access your FTP details

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# How to: Access your FTP details

**This guide will:** Explain where to find your website’s FTP details via the platform. 

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**Contents:**

* [Instructions](#h%5F01GH8WXH2RRH4ZZ5FWWM4VYVY1)
* [Video tutorial ](#h%5F01GH8WXNRVW3YA7ZM0CJZ0VAN5)

**Note:** If you need an FTP client, some popular programs for Windows are FileZilla and FireFTP. For Mac, popular choices are CyberDuck, FileZilla, and Transmit.

#### **Instructions:**

1. Firstly, go to the server dashboard, and select the cog icon beside the site whose details you want to find.

![image.png](https://internal.kesisis.com/article_attachments/7615648761629/83c12c14456c484a92e90a33732b80c9.png)

1. From the website dashboard, click ‘FTPS SSH & Git’ in the left-hand menu.

![image.png](https://internal.kesisis.com/article_attachments/7615648761629/f5a4dc298180ad82e68d4d009dbc2a28.png)

1. At the top of this page, you’ll be shown your site’s FTP credentials. In order to connect via FTP, you’ll need three pieces of information (indicated below): the server’s hostname, the username, and the password.

![image.png](https://internal.kesisis.com/article_attachments/7615648761629/d4026998399ba35ef900d3a27909af59.png)

**Note**: For a quick and easy way to connect via FileZilla, you can also click the download icon shown to the right of the details to download the FileZilla config file. 

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#### **Video tutorial:**

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Still having issues? &lt;Raise a ticket&gt;

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**Further reading:**

* KB ARTICLE or
* BLOG LINK

Updated 29 days ago