Internal Server Error 500

<!DOCTYPE html>

# Internal Server Error 500

*Sometimes a site can show the error message below showing that there is an issue with the application. This can be the result of a faulty update, misconfiguration, etc.*

*![](https://internal.kesisis.com/articleattachments/9592838442909/fdfc0722675cb30a028fbf3f4fcf953a.png)*

The first steps in this scenario are to check the web server error logs. To access the web server error logs follow the guide below:

[Accessing Logs on our Platform](https://support.nimbushosting.co.uk/en/support/solutions/articles/36000020538)