NOC - Emergency Out of Hours Service

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Nimbus have an emergency out of hours service for if your server goes down outside of our normal office hours (Mon - Friday 8am - 5:30pm UK Time).

To contact our emergency out of hours service (server outages only) please raise a ticket via https://nim.host/noc or leave us a message by calling 0208 0909664.

Please note this is an emergency service and only to be used if the site/server is unreachable. Generally, noc issues are things like:

General Site/Server Outages
Server outage due to disk space being used up
Server outage due to memory overuse
Backup Restores (if you have one of our backup services) if your site is down because of it.

Unfortunately NOC does not cover email issues so these be treated as a priority during the next office hours.