How To: Reset and Update Your Platform Password

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# How To: Reset and Update Your Platform Password

## How to reset your password

If you get locked out of your Nimbus account, this is the process of resetting your password to regain access to your account.

1\. Navigate to the [login](https://app.nimbushosting.co.uk/login) page.

2\. Click "Reset Password"

![](https://internal.kesisis.com/article_attachments/18313705792669/17ab8a8a721dfbde65e48ea83ef7ae55.png)

3\. Enter your email address. Click "Send Password Reset Link"

![](https://internal.kesisis.com/article_attachments/18313705792669/fd3ea72cf86f2beb4e8b4445fb85e0b0.png)

4\. A message will appear to confirm that a password reset link has been sent to your email.

![](https://internal.kesisis.com/article_attachments/18313705792669/e922153dfd7c31e1e67c9c8ef62327aa.png)

5\. Once navigated to your reset password email. Click the button 'Reset Password'.

![](https://internal.kesisis.com/article_attachments/18313705792669/1e6a89ae33d2189b5419b0f13df7c2ab.png)

6\. Input your new password. Enter your password again to confirm.

![](https://internal.kesisis.com/article_attachments/18313705792669/078405d7b697318e355d8cc60078e853.png)

7\. Once entered your email and new password. Click 'Reset Password'. Now your password is reset!

## How to update your password

1\. Navigate to the platform and [login](https://app.nimbushosting.co.uk/login).

2\. After you have logged into the Platform, click "Account".

![](https://internal.kesisis.com/article_attachments/18313705792669/f7b426e6d6c44ec6342faae1013691ad.png)

3\. Click "Security".

![](https://internal.kesisis.com/article_attachments/18313705792669/514968bdf1060118a21d1ac3fca819a1.png)

4\. Click "Change Password"

![](https://internal.kesisis.com/article_attachments/18313705792669/eb0330867c0529029249e496bc40469e.png)

5\. Enter your existing and new password. Once complete, click "Change Password".

![](https://internal.kesisis.com/article_attachments/18313705792669/15297fb668d12306338d537f44657321.png)

6\. Your password will now be changed and updated.

**Looking for something else?**

Check out these useful links to our website and other carefully curated resources:

[Support Hub homepage](https://support.nimbushosting.co.uk/hc/en-gb)

[Upgrade your package](https://nimbushosting.co.uk/pricing)

[Industry-leading insight reports](https://nimbushosting.co.uk/resources?category=reports#group)

[Insightful webinar replays](https://nimbushosting.co.uk/resources?category=webinars#group)

[Expertly crafted e-book business guides](https://nimbushosting.co.uk/resources?category=e-books#group)

[Dive into our blog site](https://nimbushosting.co.uk/blog)

[Nimbus homepage](https://nimbushosting.co.uk/)

[Contact options for sales and support](https://nimbushosting.co.uk/contact)
Updated 29 days ago