I'm getting a server error on my copied site

This guide will: Help you to identify and fix the reason you're seeing a server error for your cloned site

In the event that you’re seeing a server error displayed, the first thing to check is the site’s error logs, which will tell you what is causing the error.

Read our guide to accessing your site’s error logs.

The main cause of this issue is a static file path for a plugin. Any site clone will use a different file path to the original, so the paths within your application will need to be updated.

A good example of this is WordFence. The wordfence-waf.php file will always need to be updated with the new file path after a site copy.

Read the guide to performing WordFence tweaks.

If you have followed the above steps and still can’t resolve your site copy issues, raise a ticket with the support team.

Video tutorial:

Still having issues?

Further reading:

• KB ARTICLE or
• BLOG LINK