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Documentation

  • Welcome to Nimbus Support Hub!
  • Accessing your FTP details
  • Accessing your SSH details
  • Adding an additional FTP user
  • Adding Let's Encrypt
  • Adjust Expired Headers
  • Advanced Elasticsearch configuration
  • Allowing Authorization Header in Apache
  • Automatic OS Security Updates
  • Background
  • Backups Troubleshooting Tips
  • Blocking an IP address
  • Blocking xmlrpc.php in WordPress
  • CAA records
  • Change Domain Name for a Site
  • Changing a WordPress sites URL via PHPmyAdmin
  • Changing your Password
  • Changing your PHP Configuration
  • Changing your WordPress Domain Name
  • Choosing your Default View, Servers or Sites?
  • Coming Soon... NimWatch - Uptime Monitoring
  • Configuring Automatic Background Updates
  • Could not update Database Information
  • Creating a Copy of Your Website
  • Creating a Database
  • Critical Error on WordPress Site
  • Custom Nginx Configuration
  • Database Exports
  • Database Imports
  • Deploying with BitBucket
  • Deploying with GitHub
  • DNS Record Types
  • Domain Aliases
  • Downloading a Backup of Your Website
  • Editing Local Hosts File on a Mac
  • Editing Local Hosts File On PC
  • Editing your Hosts file on PC
  • Editing your Hosts file on MAC
  • Email SMTP Error Codes/Bounce backs
  • Enabling Auto Allow IP
  • Enabling Remote MySQL Access
  • Enabling the Wordfence WAF
  • Enabling two factor Authentication
  • Error Establishing Database Connection
  • Fixing log-in issues on your WordPress site
  • FTP Security Limitation (Lib & Etc folders)
  • General Email Settings
  • Generating a CSR
  • Getting Started with Backups
  • Getting started with Magento 2
  • Getting Started with WordPress
  • Getting you Started with your First Website on our Platform
  • Giving your Server a Nickname
  • Granting Invoice and Payment Method Access
  • Guide to: Checking your disk usage
  • Guide to: NimCache Ultra (full page caching for WordPress)
  • Guide to: Platform email notifications
  • Guide to: Site backups
  • Guide to: SMTP relay
  • Hacked WordPress Site
  • Have permissions for an existing user been changed? (If so, how?)
  • Have permissions for an existing user been changed? (If so, how?)
  • How DNS works
  • How do I add a new user to my single service?
  • How do I add a new user to my organisation?
  • How do I change the level of platform access for an existing user?
  • How to Backup Your Site
  • How to Change the Document Root (web root) for a Website
  • How to Connect Via SSH
  • How to Restore Your Site
  • How to Set Up Slack Notifications
  • How To: Access Analytics & Logs
  • How To: Access and Download Invoices
  • How to: Access your FTP details
  • How to: Access your SSH details
  • How To: Add a Purchase Order Number to an Invoice
  • How to: Add a redirect or alias to your domains
  • How to: Add a website to your server
  • How to: Add an IP to your ‘Allowed IPs’ list
  • How To: Add New Payment Method
  • How To: Adding a Custom/Primary Domain to Your Website
  • How To: Allow An IP Address
  • How to: Block nuisance website traffic
  • How To: Block Nuisance Website Traffic
  • How to: Cancel Your Nimbus Service
  • How To: Change Nameservers
  • How to: Change your PHP configuration
  • How To: Check Website Response Speed & TTFB
  • How to: Connect via SSH
  • How to: Create a preview URL
  • How To: Create Scheduled Tasks (Cron Jobs)
  • How To: Delete a Website from the Nimbus Hosting Platform
  • How To: Download Your Account Statement
  • How To: Enable Server Notifications
  • How To: Enable Two-Factor Authentication (2FA)
  • How To: Enhance Your Sites with Custom NGINX Configuration
  • How to: Install an SSL certificate
  • How To: Invite A Server Manager To An Organisation
  • How To: Invite a Super User To An Organisation
  • How To: Invite a Website Manager To An Organisation
  • How To: Manage DNS
  • How to: Point a domain to your server
  • How To: Remove A Payment Method
  • How To: Renew A Domain
  • How to: Request a Power Boost
  • How To: Reset and Update Your Platform Password
  • How To: Restart Your Server & Web Services
  • How to: Restore a Deleted Website
  • How to: Set your staging site live
  • How to: setup a direct debit mandate
  • How To: Transfer a .uk Domain Away From Nimbus
  • How To: Update Your Contact Details
  • How To: Upgrade To The Latest Version Of PHP – 8.3
  • How To: Use An Instant URL
  • How to: Use WordPress Debug
  • How To: View Server Disk Usage and Manage Your Storage Space
  • HTTP to HTTPS redirect
  • HTTPS Strict Transport Security (HSTS)
  • I can't upload files with FTP
  • Accessing a Database
  • How do I add a new user to my single service?
  • How To: Use The Client Preview URL
  • Information Security Policy
  • Installing an SSL certificate
  • Installing WordPress
  • Internal Server Error 500
  • Introduction to Horde Webmail
  • IPv6
  • I'm getting a server error on my copied site
  • Know Your Limits
  • Let's Encrypt
  • Low Disk Space Warning
  • Magento 2 Multi-site setup for different Domains
  • Making your Emails More Deliverable
  • Managing DNS in the Client Area
  • Managing Users
  • Metrics
  • Migrate Website from Another Provider (beta)
  • Migrate Website from Another Provider - FTP migration tool
  • Migrating your Website to Nimbus
  • Website migrations in the Nimbus Platform
  • MX Records
  • My FTP connection is timing out
  • NimCache (Full Page Caching for WordPress)
  • NimShield
  • NOC - Emergency Out of Hours Service
  • NOC - Emergency Out of Hours Service
  • Open Base Directory Restriction (open_basedir)
  • Out of Hours Support
  • Password Protecting your Website
  • Paying an Invoice by Credit Card
  • PCI Compliance
  • PHP Settings
  • PHP Upload Limit
  • PHP Variables - Disable Functions
  • PHP Variables - Display Errors
  • PHP Variables - Error Reporting
  • PHP Variables - Max Execution Time
  • PHP Variables - Max Input Vars
  • PHP Variables - Max Input Time
  • PHP Variables - Memory Limit
  • PHP Variables - Open Basedir
  • PHP Variables - session.gc_maxlifetime
  • PHP Variables - Short Open Tag
  • PHP-FPM Configuration
  • Platform User Management
  • Pointing a Domain to your Server
  • Prevent Robots
  • Preventing Compromised Passwords
  • Putting a site live after using a Preview URL
  • Putting a Staging Site Live on our Hosting platform
  • Reboot Alert
  • Rebooting your Server
  • Receiving SPAM via a Contact Form
  • Repairing Databases
  • Resetting File Permissions
  • Restoring a Deleted Website
  • Restoring an Expired FTP User
  • Restoring Original Visitor IP's when Using Cloudflare
  • Scheduled tasks (CRON) commands running with wrong PHP version
  • Securing the Document Root
  • Sending email through the Nimbus Hosting platform
  • Service Unavailable
  • Serving WebP images with WordPress 5.8 or greater
  • Set up Google Apps with your Domain
  • Setting up a Redirect
  • Setting up a Website
  • Setting up iOS, iPhone, iPad
  • Setting up Mac Mail - Yosemite and El Capitan
  • Setting up Mac Mail
  • Setting up Outlook 2013
  • Setting up Outlook 2010
  • Setting up Outlook 2011 for Mac
  • SHA1 Root causing PCI Failure
  • Site Redirecting
  • SRV Records
  • SSL Warning from Google/Webtools
  • Staging Sites
  • Sustainable Hosting
  • Technologies Used for our Hosting platform
  • Temporarily Suspend a Website
  • Test out new features in our Beta Program
  • The Nimbus Referral Programme
  • The URL of my copied site is redirecting to the original
  • Tips for speeding up your WordPress site
  • Troubleshooting a site copy that hasn't worked fully
  • Troubleshooting CPU/Memory Usage
  • Troubleshooting FTP Issues
  • Troubleshooting Too Many Redirects
  • Troubleshooting Varnish 503 errors
  • Troubleshooting Website Errors
  • Troubleshooting: FTP issues
  • Troubleshooting: NimCache Ultra
  • Troubleshooting: NimWatch Alerts – Understanding Downtime Errors
  • Troubleshooting: Site copy errors
  • Troubleshooting: Varnish 503 errors
  • Uninstall a BitBucket Repository
  • Upgrade to Extended Backups for Super-Strong Compliance and Continuity
  • Upgrading Your Server
  • Using Dreamweaver to FTP
  • Using Filezilla to FTP
  • Using phpinfo.php
  • Using Redis on Your Server
  • Using Redis to speed up your WordPress site
  • Using SMTP Relay for Outgoing Mail
  • Using SSH Keys Within our Hosting Platform
  • Using the SMTP Relay Feature with SendGrid
  • Using Transmit (MAC) to FTP
  • Using Varnish cache
  • Using WP-CLI
  • Viewing Recent Changes on your Server
  • Viewing Recent Events on your Server
  • Website Showing as Insecure / Privacy Warning
  • Website Tags
  • What are inodes and why are they important?
  • What is an organisation?
  • What permissions does each user type have?
  • What to do if your Server is Down
  • What Web Server do we use?
  • Where/how do I update my payment details?
  • Why is Let's Encrypt not Available?
  • WordFence Tweaks
  • WordPress Breaks in Verify Checksums
  • WordPress Password Reset
  • WordPress Tools
  • Your Let's Encrypt Expires
  • How to raise a Support Ticket
  • Enabling the Linux Cron for you WordPress website

Enabling Remote MySQL Access

First, make sure you have followed our guide on how to add your IP to the servers Allows IP List.

From the dashboard, click on Configuration.

Click the Enable button from within the Remote MySQL Access section.

Updated about 1 month ago


Enabling Auto Allow IP
Enabling the Wordfence WAF